职场辅导指南/COACHING AT WORK pdf snb 115盘 kindle 在线 下载 pmlz mobi

　　In our changing times, an ability to coach and get results through people is the single biggest determinant of management success. So if you’re a manager, HR professional, team leader or anyone else with responsibility for motivating and inspiring others, then it’s time you woke up to the fact that you’re also a coach. Coaching skills will be a key source of career advantage for years to come, and the sooner you learn and benefit from them the more effective you will become.

Matt Somers has more than two decades of workplace experience and has taught coaching skills in multinationals and micro-businesses alike. For him, coaching is all about asking the right questions and listening carefully to the answers. Now, in Coaching at Work, he sets out a proven process of raising awareness, generating responsibility and building trust to enable you become a more effective coach. You’ll find a wealth of immediately actionable ideas, all of which have been developed in a work context to help you produce rapid, sustainable results.

Anyone who must achieve results through other people is a coach.

Your people know it. Do you?

FOREWORD

PREFACE

ACKNOWLEDGEMENTS

INTRODUCTION

PART 1 HOW TO COACH

　1 Peak Coaching Model Pt 1 — Potential & Interference

　2 Peak Coaching Model Pt 2 — Performance, Learning & Enjoyment

　3 Peak Coaching Model Pt 3 — Coaching & Communication

　4 Peak Coaching Model Pt 4 — The Coaching ARROW

　5 The Model In Practice

PART 2 HOW TO APPLY COACHING

　Introduction

　6 Sales

　7 Presentations

　8 Personal Organisation

　9 Performance Review

　10 Career Development

PART 3 HOW TO IMPLEMENT COACHING

　Introduction

　11 Towards a Coaching Culture

　12 Implementing a Coaching Programme

　13 Evaluating the Programme

　14 Making the Business Case for Coaching

EPILOGUE

REFERENCES

INDEX

Matt Somers is a coaching practitioner of many years’ experience. In 1999 he founded Peak, and has since worked with a host of clients throughout the UK and Europe, developing team coaching interventions for organisations as diverse as Toyota Europe, Bri

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