面对面的沟通(哈佛商业评论系列) RDM: FACE-TO-FACE COMMUNICATIONS HAR pdf snb 115盘 kindle 在线 下载 pmlz mobi

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively.

Fast and actionable tools and strategies for improving critical management skills—culled from Harvard Business School Publishing’s respected newsletters Harvard Management Update and Harvard Management Communication Letter

Introduction

Using the Spoken Word Effectively

Mastering the Art of Persuasion

How to Bring About Change by Paying Attention to What You and Others Say

How to Make Your Case in 30 Seconds or Less

Are You Asking the Right Questions?

Is One-Dimensional Communication Limiting Your Leadership?

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书籍介绍

With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively.

Fast and actionable tools and strategies for improving critical management skills—culled from Harvard Business School Publishing’s respected newsletters Harvard Management Update and Harvard Management Communication Letter

b>From Book News Annotation

This brief overview will help managers hone verbal and nonverbal skills in face-to-face communication. Short chapters explain salient points on using the spoken word effectively, using nonverbal communication, reading others' signals, and communicating under pressure, and touch on areas such as managing anger, detecting lying, asking questions, and persuasion. There is no subject index.

The Results-Driven Manager series is designed to help time-pressed managers hone and polish the skills they need most. Concise, action-oriented, and packed with invaluable strategies and tools, these timely guides will help managers improve their job performance today--and give them the edge they need to become the leaders of tomorrow.

length: (cm)21 　　　 　　　　　 　　　　　 width:(cm)12.7