涉外商务秘书英语 配光盘 21世纪职业秘书专业教材 pdf snb 115盘 kindle 在线 下载 pmlz mobi

　　冯修文、吴连春主编的《涉外商务秘书英语》立 足培养外向型经济发展所需的涉外商务秘书人才，内 容覆盖涉外商务秘书岗位中的主要工作范畴，从听、 说、读、写、译等全方位培养和提高学生在工作岗位 中所必须具备的英语应用能力。体例设置以秘书工作 流程和岗位所需而定；内容设置既有秘书的职业技能 ，又涵盖工作中所涉及的专业知识，突出秘书工作中 与经济活动相关的商务知识的重要性；充分结合秘书 职业资格证书考试的相关要求，尤其是以突出涉外商 务秘书岗位英语能力的《剑桥商务秘书资格证书》； 同时关注秘书跨文化交际中的中国文化。

本书附赠听力光盘供读者使用。

Unit 1 Knowing about Secretary

　1.Listening One:Work of Secretary

　2.Listening Two:Being a Competent Secretary

　3.Speaking One: Secretarial Ethics

　4.Speaking Two: Qualities of Secretary

　5.Reading One: Duties and Responsibilities of a Secretary

　6.Reading Two: Secretarial Skills and Tips

　7.Writing: Note

　8.Cultural Matters

Unit 2 Office Management

　1.Listening One: Ways of Work

　2.Listening Two:Office Automation

　3.Speaking One:Coping with Heavy Workload

　4.Speaking Two:Office Control

　5.Reading One:Office Control

　6.Reading Two: Interpersonal Relations at Work

　7.Writing: Notice or Announcement

　8.Cultural Matters

Unit 3 Information Management

　1.Listening One:Office Work Patterns

　2.Listening Two:Computerized Filling System

　3.Speaking One:Keeping Information Safe

　4.Speaking Two:Microfilming Filing

　5.Reading One:Keeping Information Safe

　6.Reading Two: Effective Filing

　7.Writing: Office Memo

　8.Cultural Matters

Unit 4 Conference Management

　1.Listening One:Preparing a Conference

　2.Listening Two:Scheduling a Meeting

　3.Speaking One:Planning a Meeting

　4.Speaking Two:Conference Theme and Agenda

　5.Reading One:Organizing Conference

　6.Reading Two: Problems related to Scheduling Meetings

　7.Writing: Meeting Minutes

　8.Cultural Matters

Unit 5 Business Trip Management

　1.Listening One:Visit and Travel

　2.Listening Two:Hotel Accommodations

　3.Speaking One:Business Trip Transport

　4.Speaking Two:Travelling Abroad

　5.Reading One:Travel Arrangement

　6.Reading Two: Tips for Effective Business Travel

　7.Writing: Letters of Invitation

　8.Cultural Matters

Unit 6 HR Management

　1.Listening One:HR Matters

　2.Listening Two:Staff Appraisal

　3.Speaking One:Job Application

　4.Speaking Two:Training, Internal Transferring and Promoting

　5.Reading One:What is recruiting?

　6.Reading Two: Performance Appraisal

　7.Writing: Application Letters and Résumés

　8.Cultural Matters

Unit 7 Performance Management

　1.Listening One:Job Satisfaction

　2.Listening Two:Team Spirit

　3.Speaking One:Evaluating Teamwork

　4.Speaking Two:Employee Motivation

　5.Reading One:Building an Effective Team

　6.Reading Two: Motivating

　7.Writing: Business Report

　8.Cultural Matters

Unit 8 Client Management

　1.Listening One: Customer Service

　2.Listening Two: Obtaining Customer Feedback

　3.Speaking One:Handling Complaints

　4.Speaking Two:Customer Services

　5.Reading One:Connecting Customers

　6.Reading Two: Effective Communication

　7.Writing: Establishing Business Relations

　8.Cultural Matters

Unit 9 Crisis Management

　1.Listening One:Negotiation

　2.Listening Two:Managing Crisis

　3.Speaking One:Bosstaming Strategies

　4.Speaking Two:CrisisManaging Strategies

　5.Reading One:Crisis Management Strategies

　6.Reading Two: Benefits of Networking

　7.Writing: Letters of Apology

　8.Cultural Matters

Unit 10 Cash Management

　1.Listening One:Awards to Company Performances

　2.Listening Two:Cash-flow

　3.Speaking One:Budgeting

　4.Speaking Two:Financial Statement

　5.Reading One:Cash Flow

　6.Reading Two: Budgeting

　7.Writing: Terms of Payment

　8.Cultural Matters

Unit 11 Project Management1

　1.Listening One:Giving Advice

　2.Listening Two:Branding

　3.Speaking One:Retaining Staff

　4.Speaking Two:Orientation program

　5.Reading One:Purposes of Schedules

　6.Reading Two: Project Phases

　7.Writing: Orders and Contracts

　8.Cultural Matters

Unit 12 Corporate Management

　1.Listening One:Corporate Culture

　2.Listening Two:Corporate Image

　3.Speaking One:Corporate Communication

　4.Speaking Two:Corporate Image Promotion

　5.Reading One:Corporate Image Management

　6.Reading Two: Strategic Planning

　7.Writing: Letters of Congratulations

　8.Cultural Matters

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