SPEED OF TRUST （C-FORMAT） 信任的速度 pdf snb 115盘 kindle 在线 下载 pmlz mobi

From Stephen R. Covey's eldest son comes a revolutionary new path towards productivity and satisfaction. Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees and constituents—is the essential ingredient for any high–performance, successful organization.

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.

FOREWORD

THE ONE THING THAT CHANGES EVERYTHING

THE FIRST WAVE-SELF TRUST

THE Principle of credibility

The 4 Cores of credibility

　 Core1-integrity Are you congruent?

　Core2-intent what`s your agenda?

　 Core3-Capabilities Are you relevant?

　 Core4-Results What`s your track record?

THE SECOND WAVE-RELATIONSHIP TRUST

THE PRINCIPLE OF BEHAVIOR

The 13 Behaviors

　 Behavior#1:Talk straight

　 Behavior#2:Demonstrate Respect

　 Behavior#3:Create transparency

　 Behavior#4:Right wrongs

　Behavior#5:Show loyalty

　 Behavior#6:Deliver Results

　 Behavior#7:Get Better

　 Behavior#8:Confront reality

　 Behavior#9:Clarify Expectations

　 Behavior#10:Practice Accountability

　Behavior#11:Listen First

　 Behavior#12:Keep Commitments

　Behavior#13:Extend trust

　 Creating an Action Plan

THE THIRD ,FOURTH ,AND FIFTH WAVES STAKEHOLDER TRUST

The third wave-organizational trust

The principle of alignment

The fourth wave-market trust

The principle of reputation

The fifth wave-societal trust

The principle of contribution

INSPIRING TRUST

Extending"smart trust"

Restoring trust when it has been lost

A propensity to trust

NOTES AND REFERENCES

INDEX

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书籍介绍

Book Description

In the readable and riveting style of The Tipping Point , Stephen M.R. Covey uncovers the overlooked and underestimated power of trust in a page-turning look into what he calls "the one thing that changes everything ." A groundbreaking and paradigm-shifting book, The Speed of Trust challenges our age-old assumption that trust is merely a soft, social virtue and instead demonstrates that trust is merely a soft, social virtue and instead demonstrates that trust is a hard-edged, economic driver - a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing.

In this powerful new book, Stephen M.R.Covey articulates why trust has become the key leadership competency of the new global economy. He eloquently informs readers how to inspire lasting trust in their personal and professional relationships, and in so doing to create unparalleled success and sustainable prosperity in every dimension of life.