The Complete Idiot's Guide to Business Letters and Memos, 2nd Edition(ISBN=9781592574247) pdf snb 115盘 kindle 在线 下载 pmlz mobi

　　Communicate like a pro.

Successful managers, professionals, and assistants know that one

of the most important keys to getting anything done in the business

world is being understood. And with e-mail, quick notes, and

computers, many people don’t realize that their message just isn’t

getting through. With this invaluable guide, readers will learn how

to construct an effective memo, write more compelling sales letters

and collections letters, and communicate more professionally

through e-mail.

-Includes a CD-ROM with more than 600 templates, downloadable by

both Macs and PCs for editing and usage

-Features details on choosing the right medium, finding the right

words, grammar basics, punctuation, formatting, and getting your

point across

-Contains examples, templates, tips, and techniques for writing

effective sales letters, announcements, performance evaluations,

personnel letters, collections letters, answers to complaints,

vendor letters, thank you letters, cover letters, and letters of

recommendation

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　　Tom Gorman is a business book author and collaborator. He

holds an MBA from NYU and is former director of editorial services

at DRI/McGraw-Hill, where he edited the monthly Forecast of the

US Economy. He’s the author or editor of hundreds of articles,

analyses, white papers, and speeches and the author of the DRI

chief economist’s statement before the Joint Economic Committee of

the U.S. Congress, along with The Complete Idiot’s Guide to MBA

Basics, Second Edition, and The Complete Idiot’s Guide to

Economics.

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