TOYOTA CULTURE: THE HEART AND SOUL OF TH(ISBN=9780071492171) pdf snb 115盘 kindle 在线 下载 pmlz mobi

　　The international bestseller The Toyota Way explained the

company's success by introducing a revolutionary 4P model for

organizational excellence-Philosophy, People, Process, and Problem

Solving. Now, in Toyota Culture, preeminent Toyota authorities

Jeffrey Liker and Michael Hoseus reveal how Toyota selects,

develops, and motivates its people to become committed to building

high-quality products-and how you can do the same for your

company.

Toyota Culture examines the ?human systems? that Toyota has put

in place to instill its founding principles of trust, mutual

prosperity, and excellence in its plants, dealerships, and offices

around the world. Beginning with a look at the evolution of the

Toyota culture and why its people are the heart and soul of the

Toyota Way, the authors explain the company's four-stage process

for building and keeping quality people: Attract, Develop, Engage,

and Inspire.

Drawing upon numerous examples from Liker's decades of research

as well as Hoseus' insider access as a Toyota manager, Toyota

Culture gives you the tools you need to:

Find competent, able, and willing employees.

Start training and socializing your people as you hire

them.

Establish and communicate key business performance indicators at

every level of your organization.

Train your people to solve problems and continuously improve

processes in their daily work.

Develop leaders who live and teach your company's philosophy

.

Reward top performance-and offer help to those who are

struggling.

Fascinating vignettes of Toyota's innovative culture highlight

the nuances of translating and recreating a people-centric culture

in factories and offices across the globe. These exclusive,

behind-the-scenes details are just what your company needs to

successfully learn from The Toyota Culture.

Acknowledgments

Foreword

Preface:From the Toyota Way to Toyota Culture

The Toyota Way Is About Culture

Two Models of the Toyota Way

Part One:What Is Toyota Culture?

Part Two:The Quality People Value Stream

Part Three.People Supporting Processes

Part Four.Organizational Supporting Processes

Part Five.Learning from Toyota About Growing a Lean Culture

Bibliography

Index

　　Jeffrey K. Liker, the author of the bestselling The Toyota

Way, is Professor of Industrial and Operations Engineering at the

University of Michigan and co-owner of consulting firm

Optiprise.

　　Michael Hoseus is Executive Director of the Center for Quality

People and Organizations. He worked for Toyota's Georgetown,

Kentucky plant for more than 12 years as a group leader, assembly

plant manager, and manager of human resources.

　　The Center for Quality People and Organizations is a

Toyota-supported nonprofit organization dedicated to sharing the

Toyota Way with education, community, and business organizations

through the experience of former Toyota leaders.

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The international bestseller The Toyota Way explained the company's success by introducing a revolutionary 4P model for organizational excellence-Philosophy, People, Process, and Problem Solving. Now, in Toyota Culture , preeminent Toyota authorities Jeffrey Liker and Michael Hoseus reveal how Toyota selects, develops, and motivates its people to become committed to building high-quality products-and how you can do the same for your company. . . Toyota Culture examines the �human systems� that Toyota has put in place to instill its founding principles of trust, mutual prosperity, and excellence in its plants, dealerships, and offices around the world. Beginning with a look at the evolution of the Toyota culture and why its people are the heart and soul of the Toyota Way, the authors explain the company's four-stage process for building and keeping quality people: Attract, Develop, Engage, and Inspire. . . Drawing upon numerous examples from Liker's decades of research as well as Hoseus' insider access as a Toyota manager, Toyota Culture gives you the tools you need to: . . Find competent, able, and willing employees. Start training and socializing your people as you hire them. Establish and communicate key business performance indicators at every level of your organization. Train your people to solve problems and continuously improve processes in their daily work. Develop leaders who live and teach your company's philosophy . Reward top performance-and offer help to those who are struggling. . Fascinating vignettes of Toyota's innovative culture highlight the nuances of translating and recreating a people-centric culture in factories and offices across the globe. These exclusive, behind-the-scenes details are just what your company needs to successfully learn from The Toyota Culture . .